Terms of Use

LaserCap is a 510k FDA-cleared, home-use therapeutic device indicated to promote hair growth in men and women with Androgenic Alopecia, Fitzpatrick Skin Phototypes I to IV, Ludwig-Savin classifications of I-II in women, and Hamilton-Norwood classifications of IIa-V in men.

Do not use LaserCap if you have been diagnosed with skin cancer of the scalp, head, or neck.

The LaserCap Lifetime Limited Warranty Policy covers against defects in materials or workmanship from date of purchase with proof of purchase. If a LaserCap device is determined to be defective within three (3) years from date of purchase, LaserCap Company will repair or replace for a like model free of charge. After three (3) from date of purchase, a $250 fee will be charged for repair or replacement with a like model. After five (5) years from date of purchase, a $500 will be charged for repair, or replacement with a like model. LaserCap Company reserves the right to decide whether a repair or replacement will be offered for a defective device.If a LaserCap powerpack is determined to be defective within one (1) year from date of purchase, it will be replaced free of charge. After one (1) year from date of purchase, a new powerpack or powerpack charger must be purchased by the user.Other accessories are not covered by warranty and must be purchased by the user. Note that failure to use and care for the LaserCap as instructed will void the product warranty.

LaserCap devices may be returned within one year (365 days) from the date of purchase, minus a 25% return fee along with shipping charges, credit card fees, taxes, and any additional fees incurred by LaserCap Company, or their authorized retailers. LaserCap Company will not accept a return if a LaserCap device was purchased from an authorized retailer. Users who purchased their LaserCap device from an authorized retailer, must contact said authorized retailer to initiate a return, and to receive their refund.